

Our values
We put our values into action every day.
User focus
We view things through the eyes of our users and their carers
Excellence
We are never content with a service that is second best
Learning
We constantly review and improve how we do things
Responsive
We avoid unnecessary delays for treatment and care
Partnership
We work with others to ensure our users get the help they need
Safety
We seek to protect our users, staff and public from harm
I’ve only seen
someone being
restrained once.
The guy was really
angry and trying
to get through
the doors, it all
happened
so quickly. A few
of us were glad as
I hadn’t felt safe.
Service user, 2018
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